Where do you deliver?
We deliver to homes and businesses within the United States. If you are interested in placing an order that needs delivery outside of the United States, please contact us before placing your order.
What are your delivery alternatives?
We offer hand delivery in Dutchess County, NY. If you live close to Dutchess County, please contact us as there is a good chance we can happily accommodate you. We ship via FedEx, UPS or USPS depending on the size and weight of the shipment. We also offer in-office pick up.
How far in advance do I need to place my order?
Due to the custom hand-made gifts we offer, we ask our customers to please place their orders at least two weeks prior to ensure we have the proper stock for your gift. If you need your gift deliver in a rush, please contact us as soon as possible to make sure this can happen. For large orders of custom gifts, we request the order be placed one month in advance as we carefully assemble your gifts to your needs and specifications.
Can I use more than one discount code?
Unfortunately you will need to choose only one as our codes are not stackable.
What is your return policy?
Due to the nature of out gifts, all orders are final sale and non-refundable. If for some reason your order arrives, and the recipient is not satisfied, please contact us within 24hrs of arrival and we will try our best to resolve the problem.
Can you include alcohol in my gifts?
While we cannot provide the alcohol, we can include your purchased alcohol in your custom gift. Please contact us to make this happen.
Do you charge sales tax?
We charge sales tax according to the State of New York.
Have another question?
Please contact us! We would love to answer any questions you may have about our products or service.